Riding the Bike with One Pedal.

Category: JWo (Page 5 of 6)

Take My Neighbors, Please.

When we moved into this house nearly 7 years ago, I chirped constantly about how our neighborhood is ‘such a mix!’ because, well, it was. And still is. There are people who’ve lived their entire lives in the same house, back before there was a shopping center at 99th & Holmes, there are people who’ve just moved in, renting a house, there’s a gorgeous mansion-like home sitting on four acres of land, and then? Then there’s the batshit-crazy cat lady across the street, and now – with glitter! – another relative of some sort living next door, in the house on the corner that used to be owned by the bank and now enjoys a driveway full of cars, parts, crap and then some more crap.  This would be the same family who hung outdoor Christmas light netting haphazardly around the top of their living room ceiling. And the same family that post-Thanksgiving, had about 6 bottles of Seven whiskey in the recycling. And the same spot where I happened upon the Crazy Drunk Guy (who is the primary resident, I believe) in handcuffs on the side of the road when I came home one night. (with two cop cars and plenty o’ po-lice.)  There is a third character in this motley crew, and he has been on crutches for about two years. Damn leg must keep breaking? I dunno. I may also have already mentioned the main form of entertainment for these fantastic contributing members of society is to sit in a lawn chair in their driveway & drink beer, while listening to classic rock coming out of the speaker in the trunk of a car.

The good news – besides our home value declining while city property taxes went up – is that these folks mostly swirl in their own toilet bowl, and keep their festivities contained to the two residences. Until last week.

Last Friday night, I was getting dinner ready & the doorbell rang. James had just come in the back door from the garden, and I asked him if he’d go take care of it, as the doorbell rang again. The half of the conversation I could hear was…. odd and interesting at best, and then I could tell it was ratcheting up a notch. The fact it ended with “If you don’t get off my property, I’m calling the police,” wraps it all up.

So, Crazy Drunk Guy (from the corner house, handcuffs, shit everywhere) comes to the door with a kitten on his shoulder. Like some sort of wackadoodle white trash pirate, I guess. And a broken broom handle stick that’s been out by the street by the road where the garbage is picked up, like, forever. (that’d be our contribution to the neighborhood trash. a broken stick.) And this motherfucker, in his drunken slurred state, accuses my husband of beating a kitten to death in the street. (I’m sorry. I have to stop and laugh. Again. Preposterous and crazy all at once.) With what, you ask? An 18″ stick.  How do we know this was the weapon? Because CDG asserts that it had blood and fur ALL over it. James asks him if that’s the case, where is all this blood and fur now (as the stick has nothing on it.) “It fell off,” CDG replies.

Ahhhh. All that time spent in the driveway drinking beer does NOT sharpen one’s CSI skills. James tries to jog the alcohol-deadened logic button, that a dead animal found in the street was probably hit by a car. To no avail. CDG is lookin’ for a fight. James tells him he doesn’t appreciate all these cats running around OUR yard, when we’ve put in the time and money to build a fence to keep our dogs IN and even more money to vaccinate and keep our dogs healthy, which is something they obviously do not do, as they don’t even put a collar on ‘their’ cats.

Now Crazy Cat Lady decides she needs to get on the action. She’s halfway across the street and yelling about how she only has ONE cat.  James points out that it’s bullshit, because she has a swarm of them around her house at all times and she feeds all of them. (Hearing CCL start to scream, Crazy Drunk Gimp (CDG 2.0)  grabs his crutches and starts making his way from the corner house – oh yes, he’s a regular white knight. Of course it’ll take him half an hour to roll up on our asses, and the fact we can see him coming does nothing to create more intimidation, just comedy.)

“Do you want them to starve?” she brays, an unhinged skeleton trapped by demons, and he, of course, says, “YES.” Because at this point, there is no logic, there is no even playing field here, it’s like trying to play tennis when half the court is a swimming pool. At this point, they are ordered off our lawn under threat of police intervention,  back to their never-ending life cycle of bottled beer, flea-laden feral cats, and classic rock enjoyed in a lawn chair.

Wisteria Lane, we ain’t. Such a mix.

Happy Ten Years!

Ten years ago I met this guy named James for coffee at Broadway Cafe – my standard internet-dating vetting venue – and I think it’s working out. Since today’s our six-year wedding anniversary! Wahoo!

Since then, we’ve amassed a lot of memories and references that only best friends can have with each other.  Laughter and music are the core threads that glide us through, and when all else fails, we have three goofy ass dogs who are always good for comic relief.  I love the family we’ve become.

To quote Freddy Mercury (and what good marriage doesn’t include a dead gay rock-n-roll idol’s wisdom? NONE I tell you. ),

Ooh you’re the best friend that I ever had
I’ve been with you such a long time
You’re my sunshine and I want you to know
That my feelings are true
I really love you
Oh you’re my best friend

Here’s to the next ten, my friend. Love you to the moon and back.

Hello, I Must Be Going!

Well, I am heading out tomorrow to St. Louis, to attend The Loopy Ewe’s Spring Fling. Knitters (and spinners!) will be flying in from all over to attend, including three amazing teachers – Wendy, Cookie & Anne – and then the dyemaster herself, Claudia, of Wollmeise.   I’m also excited to finally meet Sheri herself!

But the excitement doesn’t stop – there are going to be sooo many people there to meet, greet, hang out with, knit with, laugh with, all of it. I’ve made so many ‘internet friends’ between Ravelry and Plurk, I know it’s going to be a bit of an overload to match everyone’s little avatar and personality up with their real-life selves. Plus you have the thin sheen of anxiety that goes along with travel and big groups – did I pack everything? How’m I going to carry all this stuff? What if everyone hates me and I spend the weekend in my car, weeping? You know. The basics.  There is also the chance I’ll be breaking bad news to my husband, because George Clooney is shooting a movie in St. Louis, and a group is already planning a sushi dinner on Friday night…at the location where Mr. Clooney has been spotted every Friday.  I’m just saying. George probably has had his fill of tall, willowy model-types, and he might just be looking for a rotund, short, brassy sort of  knitter to round out his experiences in life.

(Probably not.)

(But when my co-workers asked if I’d knit him socks, the answer was an unequivocal, bellowed, “HELLZ YEAH!”)

Meanwhile, work crazes on, and it’s whack-a-mole times.  Partly because of the vacation time I’m taking (all whopping 2.5 days of it, whoa nelly!) and partly because the demands are there – this business has a crazy broken roller-coaster-ness to it, where things are slow and plodding and then suddenly you’re hurtling along at 100 mph and hoping your cart doesn’t go off the rails when you crest the top.

I’ll also be going to Trader Joe’s while I’m in STL – I can only hope that they ask for our zip codes when we checkout, as I know the Kansas City contingency plans to hit their store close to our hotel pretty hard before we drive home on Sunday. Listen up, TJ! Kansas City wants/needs a store (more than one would be awesome!) and we want it NOOOOW! (I’m bringing a cooler. And shopping for co-workers –  Three Buck Chuck, of course.  Perfect for the aforementioned roller coaster!)

James will be selling more tomato and pepper plants this weekend – a couple varieties have sold out already, but he’s got loads of great plants left. Cherokee Purple seems to be the hot tomato this year (yes, Virginia, there is a cutting-edge even in the gardening world!) and he has oodles of those.  It will keep him busy & off the streets while I’m gone, I know that much. EMAIL  him at jworley1@ HOTMAIL [dot] com if you have questions or want to place an order! Yes, you have to type out his  email, but it’s faster than leaving a comment – my computer access will be very limited.

So I’m off – I’ll be Plurking from my Blackberry, certainly, and then I’ll report back next week with pictures & stories! See you then!

Snowflakes? Whatever.

I’m thinking about these:
Got 'Maters?
Want a table-full yourself? It could be yours! This is a huge year for gardening – I read that the interest in putting in a garden has jumped 19% this year. Growing your own food has come back into fashion. We started a couple months ago, as the garden porn catalogs began rolling in….. which brings me to our own plant sale!

Hubs started selling plants yesterday. He’ll be selling them again the weekends after Easter (April 18th and April 25th),  so take a look at the list & figure out what you want to grow – he’s put tons of time into researching the varieties (and of course, growing the little buggers), and he’s got one helluva lineup of tomatoes, peppers, basil & eggplant this year. Of the tomatoes, 21 of the 22 varieties are American-grown, certified organic; all of the seedlings have been grown 100% organically with his own homemade potting soil with fish emulsion fertilizer (way better for your plants and soil!)   I know the tomatoes, eggplant and peppers are ready to go to good homes, and he needs the room in his greenhouse! (Basil will be ready in two weeks. I can attest to the fantastic-ness of the stuff, especially if you like to cook Thai food!)

If you’d like to pre-build an order, or you have any questions, just shoot him an email at:  jworley1 (at!) hotmail (dot!) com – put “plants” in the subject line so he can rescue you from any spam filters. Plants are $1.50/each, or 4 for $5 – the exception are the eggplants, which are $2.50 each. (He’s got 4 Thai eggplant and one Italian variety.) If you want a “garden-full” of plants, he’s always willing to make a deal!

And if you need to come back to visit the plant list page, just look over there on the sidebar, I added a “pages” widget so you can shoot straight to the NuWo Nursery list.  When I read the tomato descriptions, I almost forget that it’s going to be 20 degrees tomorrow night. WTH?!

I’m already dreaming about that first BLT…. mmmm….

Meet The New Year….

….Same As The Old Year….to paraphrase The Who, singing about something we ALL wish for ourselves, not to be fooled (again).

I rang in the new year by calming down three extremely pissed-off, barking black labs, who were certain we were under siege from The Enemy, as fireworks and god-knows-what-else exploded near and far from our house. I also was tending to the largest batch of crack Chex Mix I’ve ever made. Actually, the only batch I’ve ever made, but since the Wo was eating it for breakfast this morning when I stumbled out, and immediately asked me what in the hell I put in it to make it so full of WIN, I can only say, hey, I rocked in the New Year’s Chex Mix, baby. (The “secret”? Uh, half-again as much Worcestershire sauce as the traditional recipe calls for. We love us the nummeh brown winegar sauce.)

I followed up that winning first act with a breakfast of homemade Prune Cake from the Pioneer Woman, and do not let the name fool you. You will get on your knees and pray you’ll get another piece after you try the first one.  I served it with a tall glass o’ milk, and a shot of Reddi-whip on the side. Startin’ the New Year off RIGHT!

Then I threw together a batch of slow-cooker black-eyed peas, and that recipe lied to me about using dried beans. I thought I was in good shape, but 13 hours later, those suckers still have some crunch to ’em, so that’s going to be dinner tomorrow. Fortunately, we weren’t particularly hungry, because we got together with the Wo’s immediate family & ate at Ted’s Montana Grill. Deeeelish.  My brother-in-law got the Kitchen Sink Bison Burger, and good lord, that was the craziest damn sammich I’ve ever seen. It had ..well, yeah, everything on it, including a slice of ham and a fried egg! He loved it.

Before the Wo crashed last night, we spent some time playing our newest Wii game, Lego Indiana Jones and the something or other. Oh mah god, it’s pretty damned fun for a two-person game. We have to work co-operatively, though initial observations showed we were utterly incapable of it, as he would whip me into pieces, and I, once rebuilt, would attack him with my shovel. I noticed, playing the role of sidekick, that I got stuck with a lot more grunt work. Mostly because I had the shovel. Which is quite effective on enormous spiders, too. Anyway, we laughed our heads off, which was the goal.

End the year laughing, begin the next one with Chex Mix and Prune Cake.

We rock.

Happy New Year. Actually, I’m pretty sure this one will be a lot better than the last one.

Pardon My Twang….

…But I keep hearing an old-timey version of a Ralph Stanley song running through my head, specifically the refrain, “The darkest hour is just before dawn”.

Now, those who know me, and even those who don’t, yet come here for all the sparkling Grief Blogging might worry that I’m in a depression. Fear not. Well, I am, a little, but really, anyone over the age of 14 is bound to get the blues this time of year, what with all the manufactured joy and pre-packaged expectations that come with “The Holidays”. Nope. I’m in the darkest hour because I am cleaning and reorganizing all the kitchen accoutrements. Holy shitballs, Mabel, this is a Task and A Half! And basically, with most un-cluttering and organizational projects, you have to explode the whole thing before you can put it in order. Right now, Houston, we have esplosions.

This morning, I moseyed down to Index, a restaurant supply store in the River Market, and boy, it’s easy to drop your whole wallet there. It gets hypnotizing, as you walk around looking at all these…things… you start to think, “Well of COURSE I could use a dozen of those little stainless cups they serve ketchup in at McCoy’s,” and you catch yourself mentally visualizing and measuring your oven, just in case this enormous cookie sheet could fit in it. And of course you’d need the matching Silpat. I caught myself eyeballing a sugar pourer. It was only $1.50. I was certain that would be useful. I could throw the old one away. Update the sugar pouring aspect of my life.  You wouldn’t believe the siren songs I hear in my head in that store.  Anyhoo, I did NOT buy anything off my list, my goal was to get some large foodservice-grade containers to put baking supplies in (flour, sugar) and then at least one more big one for rice. This is the downside of the CostCo shopping – enormous bags of flour and rice, and where in the hell do you put them? Shove ’em in the back room off the kitchen, that’s where. Alongside last winter’s birdseed, which, upon unearthing, I later caught Tripper EATING. He is such a motherfucking black lab it makes me crazy. Birdseed. To him, it must have been some gourmet trail mix. (That is going out to the greenhouse. I did not buy a tub for it.)

So now my fantastic birthday-present-to-myself from this summer, the KitchenAid 6, sits on top of a chrome cart, and stacked in glorious organization under it are the flour, sugar, powdered sugar and on the bottom shelf, rice. I will be able to just pull the cart in to the main kitchen area & use the mixer on the cart, instead of having to lift and move the beast onto the countertop (because it’s so tall, it blocks the cabinet doors. Yep.)  And this one beacon of organization and containment is in the middle of the dining room, and its strangeness is making Suzy crazy, so she’s been lying here GROWLING at it the whole time I’ve been typing. Dogs. Thank god they can’t drive, they’d lose their minds.

OH, but see, there’s more. There’s a huge big ol’ reason all of this is happening, besides the fact I’m on vacation, and alternating between lolling about & knitting and being productive. I got a really kickass Christmas present. Two, in fact. One from my MIL (Momma Linda) and one from my husband. We draw names in his family, and she got mine. And she has heard me bitch and pick fights with said husband over …wait for it…. a french fry cutter. He has refused to buy it for me because it is…impractical. A unitasker. No. I am not married to Alton Brown, but sometimes it sounds that way! I wanted one because the cheapy one I  had broke, and I wanted a solid, restaurant-quality, never-gonna-break sort of french fry cutter. DO NOT ASK ME how many times a year I make french fries. Because that is not the point. Here was something I genuinely wanted. For years. It started to take on a lifeblood all its own.  James would complain about how hard I am to buy for, and I would always look at him and say, “French fry cutter.” Yet he refused to get it. (There were arguments made about our walls and the fact it has to be mounted to one, blah blah blah DETAILS, people. Trivial details.) So, since my MIL and I are not unlike each other, she went and ordered me the mac-daddy french-fry cutter to beat the band. Doesn’t have to be mounted on a wall, either. And when she informed my husband of this gift, he knew his goose was cooked. Or tater was sizzlin’, whichever metaphor you prefer. Because in the past – and as recently as last week – others had offered to pool resources, to go around him, to buy it for me. I refused. I purposefully never told my father, because he would have had it shipped express the next day to make a point.  This was my lynchpin. My sand in his Vaseline.  So the Wo knew he had to do something. And he ordered a twin deep-fat fryer from CostCo. Yes. That clanging noise was everyone’s arteries slamming the doors on crazy. CRAZY. But he had to get with the program or have it forever held against him, and it has made me laugh repeatedly since Christmas day, because it’s partly an O’Henry short story, partly a clash of personalities and priorities, and through it all, completely filled with love.

Anyway, now, all this stuff has to go somewhere, and some things need to be removed, since they are ever-so-rarely used. And I’m taking FULL advantage of the no-limit-on-trash-bags opportunity this week, going a little crazy with the tossing, but it feels good.  With the bonus that now I can have my very own State Fair in the kitchen anytime I want.

~~~~~~~~~~~~~~~~~~~~

The sun is slowly sinkin’
The day’s almost gone
Still darkness falls around us
And we must journey on
The darkest hour is just before dawn
The narrow way leads home
Lay down your soul at jesus’ feet
The darkest hour is just before dawn

Like a shepherd out on the mountain
A-watchin’ the sheep down below
He’s coming back to claim us
Will you be ready to go
The darkest hour is just before dawn

The narrow way leads home
Lay down your soul
Let jesus in
The darkest hour is just before dawn
The darkest hour is just before dawn

For everyone who found their heart aching over the holidays, just remember…. you are not alone.

Oh Pretty Polly….

The Wo finally had a good duck hunting day yesterday. I’ve been telling him, despite every weekend sucking badly, that it would turn around once the weather finally changed.

Hey, has anyone noticed if the weather’s a little different? FUCK. It’s really, really cold! I always bitch & moan about how winters here in KC are lame, compared to my childhood winters in NE Iowa and then my post-college years in Minneapolis, where we waded through snow and braved sub-arctic wind chills every year. I still miss snow, and I still miss the capability of the drivers, and I really hate the fact we’re in the “Ice Band”. But I am grateful for daffodils in early spring, and not being hunched over for four months in a futile attempt to preserve body heat.

However, the weather to the north has pushed down the waterfowl, and while he wisely stayed home today, he and Polly had a very good morning yesterday. My dog… is a bit driven. Her personality is to always be ready to go, always alert, even when sleeping. She’s fearless, she throws herself into retrieving with gusto, and yesterday was no different. James thought she’d have broken her legs, the force with which she hurled herself at the ice yesterday. She just….goes. And when she returns, she’s ready to go again. He took a picture at the end of the day, and I think you can see from her face just how much she loves (and lives) to go hunting.

Pollyhunting

ETA: Note those folded paws. She does this all the time, and when she gives you “hugs” – it’s so cute, to not put her paws directly on you, and makes her seem even more delicate and proper. Proper pretty Polly….

The Poetry in My Soul

I was driving to work today, and the new Snow Patrol song came on; the thing about Snow Patrol, and Death Cab for Cutie, is that I love their music. But, as we all do, we get associations with sounds, smells, that weave into our memories and like a single strand of thread, can jerk us back in time to a completely different place. Even when new music comes out from that band, that sound, the essence that defines a group that’s played together so long, it’s evocative. When other elements combine on top of that single thread, the tug is greater, you can leave your shoes behind it happens so fast, so strong, as you are transported.

Today is a grey, rainy day. It’s chilly, and it’s keep-your-head-down sort of weather.  There’s only flatness in the sky, like a drop-ceiling in a basement;  perspective and instincts for the time of day are removed. When I heard the chords of that song, I suddenly saw myself in the passenger seat, on that long drive north, the day my father died. There wasn’t anything we could say anymore and we both put our headphones on, content in our solitude.  The sky was grey. Flat. A different season, but the same sky. I dreaded every minute that passed because it was bringing me closer to a certainty I could not accept. I savored every minute because each second that passed allowed me to remain insulated, in that place where Denial sits on the couch next to you & whispers false hope, while you nod and try to convince yourself as well.  Distracting you from the door you must enter when all those collected minutes have passed and the time is now.

The largest piece of solace in that day was the fierceness in my husband, focused and doing the only thing he could do. It is part of that memory fabric, and one I’m grateful to have.  As I crested the hill on my commute this morning, tears welled in my eyes, as I felt my love for him explode through my heart like a thousand sharp diamonds, white and perfectly clear, catching and casting the light in countless fragments. Since there was no light to catch, flat greyness overhead, the light could only be coming from within.  It astounds me how we can measure so many things, weight, space and size, yet there can be such infiniteness of space and depth in our emotions.  My words feel clumsy, blunt butter knives trying to carve elaborate chiaroscuro landscapes in sand.

Yarn Deal & Teh Gout

I met a fellow Ravelry knitter this morning in the parking lot next to Gomer’s (which has been remodeled, btw, and I was a little sad to see the old-timey charm go). She had seen my Rowan Linen Drape listed as for sale or trade, and after a few emails conversing, we agreed on a price, place and time. It seemed kind of funny, like a wacky drug deal, and there we were, in the blustery gray morning, handing over yarn for cash. She was very nice, and said her husband had asked her if she felt safe, going off to meet a stranger in a parking lot. She told him she was going to meet a KNITTER. There is a difference, usually. And frankly, if I were ever going to have a business nearby at my beck and call for help, it would be Gomer’s. Those fellas that work in there look like they could take down an angry rhino, with their bare hands.
She also told me she reads my blog (Hi Joyce!), and it will never cease to amaze me just how much I panic for a minute, when I meet people who say that. Because I simply assume I offend at least 75% of the universe in some way, shape or form, with my beliefs, my politics, and let’s face it, my potty mouth. It’s super bad. Way fuckin’ bad, in fact. I love to swear! So I always worry for a split second, until I remember, it’s a choice. Just like my little brandishing yesterday – you choose what you do or don’t want to see, read, think, acknowledge, and no, turning away from it doesn’t mean it goes away, but that’s the beauty of all these options. You can look at fuzzy wuzzy kitties or you can read some really frightening shit and wonder how the world continues to rotate with such stupidity or evil residing inside it.

I have no idea where that was going.

Yesterday, I had a vacation day, of sorts. Poor Wo, he has Teh Gout. He’s had episodes before, but we both thought his toe was out of joint. Ya know, as you get older, things just don’t always snap right into place in the morning, there’s creaking and stiffness and a little popping noise here or there. But this time, it was excruciating. So I dropped him at work, and returned to get him at noon, so they had time to get him a sub. We then went to one of those Minute Clinic thingies, because the Urgent Care on his insurance? Is totally fucked up. Gah! I wanted to walk down there and have a chat, I got so pissed. I called before 8 am, and after a long conversation, it was determined that since he was not a PATIENT of one of the doctors at the Urgent Care, we needed to wait and call back after 8 a.m. Uh, ok. So I did that. And was told that Urgent Care did not begin until 5:30 p.m. I started to ask where they got their definition of the word URGENT but instead hung up in a fit of pique.
Have we met? Do you know me? Do you know how little patience I have for being dropped into an Escher staircase? I rip that shit up.
So off to the CVS we went. To discover they will not diagnose such things, no, no, no. Great concept, folks, not sure if we’ll ever false-start our way back there, though. Especially because this one is on Raytown Road, and I really, really hate Raytown Road. I’ve ended up on it, lost, more times than I can count, including late at night with my pal Liz, when we asked the Anthony Kiedis-look-alike how the hell to get OUT of Raytown, and he had no solid advice. I don’t like it. Negative associations stick with me.

We then headed off to the Emergent Care over in Lee’s Summit. Now, no offense to my pal Joyce, or anyone else who lives in any nice suburb, but GODDAMN I HATE THE SUBURBS. Specifically, I hate driving around in them trying to find things on newly constructed roads in subdivisions that house all sorts of odd businesses, like “Dental Studios” and businesses with names that mean absolutely nothing about what they do – “Ramaflam”. (I made that up, but you know what I’m talking about.)
By this time, we’re halfway around the metro, and that puts me right near a CostCo (one of my original destinations for the day), so James signs in, and I head off to shop.
I buy myself roses, and a space heater, among general necessities. Light my fire, babeh!
Retrieve the Wo, and drive to the closest CVS (I scoped it out on my way to CostCo). Get him major anti-inflammatories, and also major Vicodin. While scripts are being filled, we park at Sonic and get some ice cream treats, because really, it’s been a rather arduous, not-fun day, and the Wo feels bad for upturning my vacation day, and I feel bad because I’m grouchy, but then I also feel bad he’s in such crazy pain and there’s nothing I can do about it. So I do what I can, and drive him around and get him drugs and make sure they’ll treat him before I leave him to go shopping (because I LEARN). So he got that new “sticky bun dough Sonic Blast”? And I was all scoffy-scoffy, eewwww, I bet it’s gonna be bad, it sounds weird, Hello, My Name Is Negative Nelly, and then I had a bite of his and HOLY SHIT I WAS WRONG.
Y’all have to go try one of those things. Iff’n ya like cinnamon and pecans. And the dough is like cookie dough, in case you, like me, who have experience with these things and know, from previous experience as a baker, that a big ol’ bite of yeast dough, no matter how sweet, fucking sucks and sounds like a nightmare in an ice cream treat. And that is what I thought they meant by “sticky bun dough”, because I am literal and I think I know what’s what.
And sometimes, I am wrong.
But not about Palin.
Or Teh Gout. Or Gomer’s, or The CostCo, or the common thread that weaves 75% of us together, and there’s an even bigger binder thread that weaves us fiber-freaks together with our love of yarn.
Now, I have some mittens to knit, because it’s colder’n a witches titty in this house.

Sneer All You Like, Monkey Boy…

I have a lot of things to catch up on, one being a huge shout-out (they’re all the rage, homies, y’all can even do it while debating for the second-highest office in the country! /sarcasm) to our friend Amanda, who ever-so-graciously stopped and offered us a ride while we were waiting for the shuttle on Sunday. Actually, before I knew it was her, I could tell from the car slowing down and pulling over that someone was going to stop, and I told JWo, “We don’t accept rides from strangers!” Well, hellz-no, but this wasn’t a stranger! She’d just dropped her fiance’ off for judging, and was nice enough to swing back around & drop us off as well. I swear, this town, it just get smaller & smaller each year!

So, back to the story, as we were leaving the judging on Saturday, we were once again asked by the local newspaper if we were subscribers.  (We were asked that morning as well, and on hearing we were subscribers, they thanked us for our support.) This time there was someone new, and JWo said, “Yep, matter-of-fact, it’s on our doorstep as we speak.” The representative? Said, “Yeah, riiiiight”, ever-so-sarcastically. Wha? Huh? That was no put-off lie, jackass. James, who RARELY seeks confrontation marched back and asked him to repeat what he’d said. And the guy continued his jack-assery, and sneered his name when asked, wanting to know why we’d want it. “So when I call and cancel our subscription of 9 years, I can give them your name!” I was doing the oh-hell-there’s-gonna-be-a-fight dance watching all this, and the jackass basically said, “FINE! Go ahead and do that.”And continued to make faces and gestures as JWo walked back towards me.

Customer service at its finest! And as we walked away, all I could think was, “Motherfucker. It’s not over!” Because I’m not a big shot, I’m not fancy pants with city council members at my beck and call, nobody rushes when they hear it’s me on the phone, I don’t qualify for private banking.  But remember that thing about this town getting smaller? I’ve worked at several places, and have connections at most every media outlet in town, including the paper. And I happen to have a salesperson at said paper who takes his job, and his company, VERY seriously, who can zip right through the channels and get to the supervisor of a jackass who decides to mouth off at the husband of a small agency media director. And mind you, I didn’t go about this to try and get the guy fired.  My point was that as someone who places ads, and as a subscriber myself, I WANT people to stay subscribers. Yes, newspaper is berated as a “dying medium” – in some markets, circulation has declined drastically. It’s down about 10% in Kansas City over the past three years. But in many smaller cities, circulation, especially Sunday circulation – is flat or up. The baby boomers that comprise the majority of the population haven’t embraced the internet as their sole source of information. OK, I’m wandering. The essence of my message was simple. Customer service is paramount at all times.  If you want to believe someone’s lying to get out of talking to you about subscribing to the paper, keep your lip buttoned. And for all I knew, they outsourced hiring these people, and if that was the case, they definitely needed to be alerted to the behavior. The last thing they need is someone driving off the people who are already on board!

Within thirty minutes of sending my email to my rep, I received a call from The Person who supervises the person responsible for our incident. With apologies and reassurance that this was not acceptable behavior, and that it would be addressed.  Hopefully we won’t get a dead rat delivered with the paper tomorrow, but again, at least I know who to call….

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